Frequently Asked Questions


PRODUCTS

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

  • Mollie (iDEAL, Credit Card, Bancontact/Mister Cash, paysafecard, SOFORT Banking)
  • PayPal (including credit card, debit card, and bank transfer)
    By choosing this payment method you will be automatically directed to PayPal's site in the next step. When you've entered your information there, you'll be brought back to this store to complete your order.
  • Bank Deposit. You can make the transfer to:

    Bank account: NL50INGB0007011250
    BIC: INGBNL2A
    In particular: ICECREAM BANDITS
    City: Amsterdam

    Please note that we will send your orders after payment confirmation. 

 

HOW SECURE IS THIS STORE?

All payments are processed via Stripe and PayPal two of the most trusted payment gateways in the world. These platforms use the highest level of encryption and data security to ensure your details are protected. They also securely share your order and delivery details with us, but does not share any of your sensitive payment information.

WHAT IS YOUR EXCHANGE AND RETURN POLICY?

If (part of) the order unexpectedly does not meet your expectations, the order may be returned within 14 days of delivery. Please see here for more info and our return policy. 

 

SHIPPING

WE DO SHIP WORLDWIDE! 
- please note that you are responsible for all taxes, duties and fees charged for orders -

Holland                             € 5
Europe                    from  € 9
Every where else   from  € 20 

We work really hard to ship your order out the next 1-3 days. Orders are shipped by PostNL and have a track and trace included. All the other orders go by certified mail. Please note that ICECREAM BANDITS is not responsible for any loss or damage during transport. 

For further questions please contact us here

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CONTACT US

Order and press enquiries: please email us here.